- Foot and ankle surgery
Bunions removed on both feet
I found Will to be very personable, knowledgeable and he provided options for treatment with probable outcomes. He and his team are extremely professional and caring. I felt well-informed at all stages of the process and I highly recommend him for anyone with a foot or ankle issue.
The best.From the top to the bottom my treatment could not have been any better.A wonderful example to the Medical Profession
I found Will to be very knowledgable about my condition. He discussed fully possible causes, non-surgical options and surgical outcomes. He is very professional and caring. His support staff are well trained and you are treated as a person not a number. Will's processes keep you well informed of what to expect, excercises ,etc . My recent surgery to correct my Mortons neuroma is healing well and am walking without pain. I travelled from Gippsland to be cared for by Will and his team and I highly recommend him for anyone with a foot or ankle issue.
My experience with Dr Will Edwards was very good. Dr Edwards did a first class surgery on both my bunions, which have now healed perfectly.
Bilateral hallux valgus,
Very professional team. Options clearly explained. Felt totally safe in their care. A brilliant job! I am absolutley delighted with the result.
Everyone was very nice and polite. They treated me with respect. He did a great job on my foot. You can't tell that I ever had a bunion. I had no no problems after surgery. I would recommend him.
Ankle reconstruction/ bone fusion
Have had two ops after breaking my ankle. First was a total reconstruction which worked for awhile. When my ankle started to go backwards, was advised that I would probably need a bone fusion. After a few other non evasive procedures, had fusion. The care and service is exceptional by all staff.
Could be improved: Like most doctors, doesn't run on time, but that is so minor.
Left weber b ankle fracture
Excellent consultation- explained all the options. Staff are great. Surgery went well and recovery has been exactly as Dr Edwards explained
Could be improved: Nothing
Ankle ligament reconstruction
Amazing surgeon, 10 weeks since surgery and my ankle has healed better than I could have wished, all staff I encountered were fabulous. Highly recommended if you want the job done right!
Could be improved: Sure he sometimes runs behind, and it may take a little while to get an appointment, but that is only because he is so good!
Brilliant surgeon very good explaining problem I had with my ankle.Only problem was had to wait 3mths for to c him and it was emergency due to no cancellations . Once I saw him wasted no time to have surgery waited 3wks. Had ankle reconstruction 3hr surgery for a ver problematic ankle
Could be improved: waiting time
Achilles tendon rupture
Mr Williams performed a complex tendon repair on my achilles tendon. I am 10 weeks post op and believe I am ahead of schedule in my recovery. Will is a very skilled surgeon! I am extremely happy with my progress so far and confident i will return to how I was pre rupture. Great surgeon and Dr!
Could be improved: Happy with everything
Everything, Dr Will was just amazing in every aspect, he was extremely thorough and did not rush me.
Could be improved: Nothing his game is that good.
Rooms where comfortable and clean. Staff was very helpful and informative. Mr Edwards explained in detail my complaint and the need to repair it with surgery, Mr Edwards gave me options and advised but allowed me to make the final decision.
Could be improved: I was thrilled with the outcome of my surgery for a broken foot 5 years ago. I can run, attend gym and wear high heels etc. My 17yr broke his ankle on 17/8/2015 during soccer training. I did not hesitate to go to Mr Edwards. My son is now back at training and has made a full recovery. Great outcome
MR Edwards was up front by all means he put the pros and cons on the table and left it all up to me, not like a lot of other doctors who tell you what you are going to do.The nursing staff and all who work there are so polite and friendly.I am so glad my local surgeon recommended MR Edwards
Could be improved: We travel a 300km round trip and as soon as we arrive they try had to get me in asap The only thing i can ever down is the car parking ,we do not have a little car and to try and get our 4wd in tight spaces is impossible, That is why i only gave a ok on the Facilities,due to the car park.5 stars oth
Staff very professional, helpful & organised. Information and follow up excellent. Available to answer questions anytime. Typed info helpful.
Had every confidence in Mr Will & am very pleased with the outcome.
He's an excellent surgeon.
Could be improved: Appointments rarely run on time so a short wait is acceptable. Being a regional patient I was up at 6am for a 2. 20 min train trip, 20 min walk & 25 min tram then waited almost 2 hrs for a 4 min consultation - rushed & apologetic. A tiring 6 hr total travel for 4 mins.
Assessment of foot problem
After waiting half an hour past the appointment time I wouldn't have spent more than 4-5 minutes talking to the doctor.
He was extremely rushed. The time I was allocated was not enough to receive clear advice or guidance on steps I should take. I frankly left more confused than I went in.
Bunion and hammer toes.
The receptionist and nurses/assistants were competent, friendly, very helpful and explained everything very well. But ended up going with a different surgeon with whom I've had a very successful outcome with.
Could be improved: Sorry to say this but Dr Wills came accross as a little rude, spoke to me in a belittling manner and felt uncomfortable, and he didn't appear to be enthusiastic in helping me. Felt he was making fun of my feet issues instead of showing some compassion. Punctuality!
Corrective surgery post bunion surgery
I found Wil to be such an honest trusting doctor who gave me options which would give me the best outcome to meet my expectations. It took 2 years but I recently ran my first marathon at 49 years of age. I never thought i would be able to do that but he made it possible. I owe him so much.. :)
Could be improved: I can't think of anything that he could do that would make any of his patients happier. He and his staff are excellent in what that do.
Everyone was professional. Dr was very caring and very welcoming and dedicated to their work.
The address is easy to find and has off-the-street parking. The facilities are clean and comfortable. Thought has been given to those waiting i.e. water and sweets. The staff are competent, friendly and helpful.Punctuality is not great! Explanations clear. I would certainly recommend to a friend.
Very professional, takes time to explain pros and cons of all options and full explanation of problem provided. Great experience with first time surgery. Makes you feel at ease, great sense of humour and plays good music in the operating theatre. Great results with surgery.
very throrough in explaining what was going on. Friendly, and good staff all round.
Very impressed with time taken for full explanation of problem... also tells good jokes... makes one feel at ease.
- Foot and ankle surgery