Dr.

Philip Lane

Dermatologist

Contact information

Most recent review

  • A
    Location: Private practiceService: Acne

    It is a very busy practice with the phones ringing all the time. The receptionist is very busy but has a smile for you when you arrive. Dr Lane is very professional and knowledgeable. He know what he is doing and listens to what you say.
    Could be improved: The premises could do with some renovation but that is only secondary to the excellent medical service that is provided.

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    Patients' reviews

    5

    General score
    12 reviews

    • Punctuality
    • Attention
    • Facilities
    • A
      Location: Private practiceService: Acne

      It is a very busy practice with the phones ringing all the time. The receptionist is very busy but has a smile for you when you arrive. Dr Lane is very professional and knowledgeable. He know what he is doing and listens to what you say.
      Could be improved: The premises could do with some renovation but that is only secondary to the excellent medical service that is provided.

    • A
      Location: Private practiceService: Mole on foot

      Dr Lane said all ok I just walked in with referral and Gemma his receptionist said he was very busy but would see what she can do. Dr Lane had a cancellation and I was able to see him. Dr Lane is very busy and I was lucky to see him.like to thank Gemma and Dr Lane

    • A
      Location: Private practiceService: Skin

      Dr. Phillip Lane is a great dermatologist.

      Very friendly and great to talk to.
      Could be improved: Receptionist is absolutely rude - Grumpy, and got hung up on whilst still speaking to her about my appointment.

      That Receptionist really needs Customer Service Skills! Considering going elsewhere due to that rude receptionist.

    • A
      Location: Private practiceService: Cystic acne

      Great dermatologist genuinely cares about the wellbeing of patients.
      Could be improved: Receptionist is very arrogant and rude, would make me consider going twice

    • A
      Location: Private practiceService: skin cancer

      great doc..
      Could be improved: rude arrogant dis respectful receptionist..really..no idea how to deal with the public..should not be in that position

    • A
      Location: Private practiceService: Acne, eczema, rosacea (other)

      I have been seeing Dr. Lane for almost a decade. He is the best doctor I have ever seen. Genuinely cares about his patients health and wellbeing.

    • A
      Location: Private practice

      I had such bad acne and now my face is so clear! thanks dr.

    • A
      Location: Private practice

      Dr Lane is most approachable, decisive and effective with treatment. His preoffessional maner is efficient but personable. To be recommended.

    • A
      Location: Private practice

      Very professional - the definition of what doctor should be.

    • A
      Location: Private practice

      The old house & receptionist may need renovations.

    • A
      Location: Private practice

      I have been seeing Dr Lane for nearly 20 years. Absolutely recommend.

    • A
      Location: Private practice

      Really listened to what I was saying and understood the complaint. Very helpful, would recommend to others.